How can we help?

Support for LocalPulse — questions, account help, and reports.

📬 Contact LocalPulse Support
We respond to all messages within 24 hours — and act on reports of inappropriate content or behavior within 24 hours, including removing content and suspending accounts when needed.

Frequently asked questions

How do I report a post, comment, or user?

Tap the ⋯ menu on any post or profile and choose Report. Reported content is hidden from your feed immediately, and our team reviews every report within 24 hours — removing content and ejecting users who violate our community standards. You can also email reports directly to support@localpulsellc.app.

How do I block someone?

Open their profile and tap Block. You'll never see their posts or comments again, and they won't be able to interact with yours.

How do I delete a post I made?

Tap the ⋯ menu on your post and choose Delete. It's removed immediately for everyone.

How do I delete my account?

Go to Profile → Settings → Delete account. This permanently removes your profile, posts, comments, and data. You can also request deletion by emailing support@localpulsellc.app.

How does LocalPulse use my location?

Your location powers the nearby feed and map. You control precision on every post (exact spot or general area), and you can review our full practices in the Privacy Policy.

Why can't I see any posts?

Your radius may be set small for your area. Open the Map tab and tap the 📍 radius chip at the bottom to widen your range — or be the first to post and start your town's pulse!

Notifications aren't arriving

Check iPhone Settings → LocalPulse → Notifications and make sure Allow Notifications is on. Then open the app once so it can re-register.

Something else?

Email support@localpulsellc.app — a real human (the founder) reads every message and replies within 24 hours.